Elemental Synergy is based in Canada. All orders are processed in Canadian Dollars (CAD). While our site displays prices in CAD, your bank or credit card provider will automatically convert the total to your local currency at the current exchange rate during checkout.

All digital products are final sale. Due to the nature of instant access downloads, we do not offer returns or exchanges for digital guides, eBooks, or readings.

Elemental Synergy currently offers only digital downloads and online services. No physical products are shipped. Once purchased, digital guides are available immediately for download, and astrology, tarot, or health readings will be delivered via email as scheduled.

If you experience a technical issue accessing your file or have questions about your purchase, please contact us at hello@elemental-synergy.com and we’ll be happy to help.

All readings and intuitive services are offered for guidance and personal exploration. They do not substitute for medical, legal, or financial advice. By booking a reading or purchasing a guide, you agree to take full responsibility for your choices and interpretations. No refunds are issued once a reading has been purchased.

We respect your privacy. Personal information collected during checkout (such as your name and email) is used solely to process your order or provide support.

Information shared for astrology or tarot readings is never disclosed to any third party. All client communications are handled with the utmost care and confidentiality.

We do not sell or share your data. For newsletter subscribers, you can unsubscribe at any time. All transactions are securely processed through Squarespace and Stripe.

Taxes are calculated at checkout based on your province or region. We currently collect tax within British Columbia, Canada. No tax is applied to international orders at this time.

All offerings are digital and delivered electronically — no shipping required.